VincentValor Appliance Repair (we, our, us) operates this website to provide information about our appliance repair services. This Privacy Policy outlines our practices regarding the collection, use, and sharing of information from users (you, your) who access our website and contact us. By using our website and submitting information, you consent to the practices described in this policy.

Information We Collect

We collect personal information that you provide to us directly, such as your name, phone number, and email address, when you fill out our call request form. This information is used to contact you regarding your service requests. We do not process transactions or collect credit card information through our website.

In addition to personal information, we may collect non-personal browsing data through the use of cookies and web beacons. This information is used to enhance your user experience, such as by remembering your preferences and improving our website's functionality.

How We Use Your Information

Your personal information is used to facilitate communication and provide services related to your repair requests. By contacting us via our call request form or phone, you agree to allow us and our partners to contact you via phone, email, or text for service-related purposes. We may share your information with trusted partners to meet operational and service needs. We do not sell or rent your personal information to third parties.

Data Sharing Practices

Your information may be shared with our trusted partners solely for operational and service-related reasons. We ensure our partners adhere to strict confidentiality obligations and use the information in compliance with applicable laws.

User Rights and Responsibilities

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services, and you acknowledge that the maximum compensation for any claims is limited to $100. You agree to bear your own legal fees and expenses in the event of a dispute.

Opt-Out

If you wish to opt-out of any further communications or request that we do not share your information with partners, please contact us at our service phone number: (626) 248-8866. We will acknowledge and address your request promptly.

Data Security

We take appropriate measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any changes will be posted on this page with an updated effective date, and we encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at (626) 248-8866.